Accessibility

 

TheatreWorks strives to create an environment that is accessible for all members of our community.
The following services are available to assist patrons with limited mobility, visual impairments, and hearing loss.

 

WHEELCHAIR ACCESS

Both the Mountain View Center for the Performing Arts and the Lucie Stern Theatre offer accessible parking, wheelchair ramps, and specially-priced ADA-plus-companion seating.

 

AUDIO DESCRIBED PERFORMANCES

Audio description is a verbal commentary that tells patrons who are visually impaired what is happening on the stage during the parts of the performance where there is no dialogue.

Audio described performance dates:

 

2017 / 2018 season

Around the World in 80 Days: Dec 17 at 2pm, Dec 22 at 8pm, Dec 23 at 8pm
Our Great Tchaikovsky: Feb 2 at 8pm, Feb 3 at 8pm, Feb 4 at 2pm
Skeleton Crew: Mar 30 at 8pm, Mar 31 at 8pm, Apr 1 at 2pm
The Bridges of Madison County: Apr 27 at 8pm, Apr 28 at 8pm, Apr 29 at 2pm
FINKS: June 29 at 8pm, June 30 at 8pm, July 1 at 2pm

 

OPEN CAPTIONED PERFORMANCES

Open captioning is a text display of words and sounds heard during an event, and is provided for patrons with hearing loss. The display is positioned in such a way that is open for anyone to see in a particular seating area. It is considered passive assistance, a service that is there to use or ignore. No one is labeled as needing the captioning with special equipment required at his or her seat. Caption seating is available for best viewing of the screen.

 

Open captioned performance dates:

 

2017 / 2018 season

Around the World in 80 Days: Dec 10 at 2pm & 7pm, Dec 20 at 2pm
Our Great Tchaikovsky: Jan 28 at 2pm & 7pm, Jan 31 at 2pm
Skeleton Crew: March 25 at 2pm & 7pm, March 28 at 2pm
The Bridges of Madison County: April 22 at 2pm & 7pm, April 25 at 2pm
FINKS: June 24 at 2pm & 7pm, June 27 at 2pm

 

ASSISTIVE LISTENING DEVICES

Both of our venues offer assistive listening devices in the lobby prior to performance. No advance reservations required.

Instruction pamphlets are available to provide you with helpful tips on how to best use your hearing aid or assistive listening device. They are available in the lobby, or download them here:

Tips for using personal auxilary devices at the MVCPA

Tips for using personal auxilary devices at the Lucie Stern Theatre

 

DO YOU HAVE TROUBLE HEARING?

We have partnered with Pacific Hearing Service to help create the best possible audio experience for our communities. If you have questions or concerns about hearing loss, we encourage you to call their office at 650.941.0664 or visit their website today. pacifichearingservice.com.

 

SENSORY-SENSITIVE PERFORMANCE

TheatreWorks is committed to making theatre accessible to all, including our community’s children and families living with Autism Spectrum Disorders and other sensory and social sensitivities, and we are delighted to be offering our first sensory-sensitive performance. 

Around the World in 80 Days 
Wednesday, Dec 27 at 7:30pm
Lucie Stern Theatre, Palo Alto

Sensory-sensitive performances are designed to create an experience that can be shared and enjoyed by all. Accommodations for these performances include:

• A reduction in lighting and sound effects that may be considered jarring or startling
• Modification of the house lights during the performance
• Patrons are free to talk or leave your seats during the performance
• Access to resource materials to prepare for your visit
• Extra staff on hand at the theatre
• A judgment-free, no-shush zone

Seating at this performance will be general admission and discounted off the regular full price.

For more information or to purchase tickets, contact the TheatreWorks Box Office at 650.463.1960 or boxoffice@theatreworks.org.