Accessibility

TheatreWorks strives to create an environment that is accessible for all members of our community.
The following services are available to assist patrons with limited mobility, visual impairments, and hearing loss.

 

WHEELCHAIR ACCESS

Both the Mountain View Center for the Performing Arts and the Lucie Stern Theatre offer accessible parking and wheelchair ramps. Wheelchair spaces in both venues can be purchased with up to one companion seat. Patrons who purchase a wheelchair space must have their own wheelchair or walker to sit in for the duration of the performance. Companion seats may not be purchased without also purchasing a wheelchair space.

 


 

AUDIO DESCRIBED PERFORMANCES

Audio description is a verbal commentary that tells patrons who are visually impaired what is happening on the stage during the parts of the performance where there is no dialogue.

 

Dates for Audio described performances will be posted soon.

 

 


 

OPEN CAPTIONED PERFORMANCES

Open captioning is a text display of words and sounds heard during an event, and is provided for patrons with hearing loss. The display is positioned in such a way that is open for anyone to see in a particular seating area. It is considered passive assistance, a service that is there to use or ignore. No one is labeled as needing the captioning with special equipment required at his or her seat. Caption seating is available for best viewing of the screen.

 

Dates for Open Captioned performances will be posted soon.
 


 

ASSISTIVE LISTENING DEVICES

Both of our venues offer assistive listening devices in the lobby prior to performance. No advance reservations required.

Instruction pamphlets are available to provide you with helpful tips on how to best use your hearing aid or assistive listening device. They are available in the lobby, or download them here:

Tips for using personal auxilary devices at the MVCPA

Tips for using personal auxilary devices at the Lucie Stern Theatre

 

DO YOU HAVE TROUBLE HEARING?

We have partnered with Pacific Hearing Service to help create the best possible audio experience for our communities. If you have questions or concerns about hearing loss, we encourage you to call their office at 650.941.0664 or visit their website today. pacifichearingservice.com.

  


 

SENSORY-FRIENDLY PERFORMANCES

TheatreWorks is committed to making theatre accessible to all, including our community's children and families living with Autism Spectrum Disorders and other sensory and social sensitivities. Sensory-friendly performances are designed to create an experience that can be shared and enjoyed by all.

Accommodations for these performances include:

  • A reduction in lighting and sound effects that may be considered jarring or startling
  • Modification of house lights during the performance
  • Patrons are free to talk or leave their seats during hte performance
  • Extra staff on hand at the theatre
  • A judgement-free, no-shush zone

 

Check back in 2020 for more Sensory Friendly Performances! 

Click here for our Sensory Friendly pre-visit guide!